Terms & Conditions

 
 
 
 

Shopping at Northern Heart

Please review our terms and conditions. The use of the Northern Heart website constitutes your agreement to follow these rules and to be bound by them. 

After you have submitted your order, a purchase contract will be concluded between you and Northern Heart/All Things Green Ab. A confirmation will be sent to the e-mail address given when placing the order. Should there be errors in price, delivery time or other conditions, we retain the right to change them later. Northern Heart/All things Green Ab does not conclude contracts with minors (under 18 years of age). Northern Heart/All things Green Ab reserves the right, without prior notice, to refuse service to any customer.

 

Prices & Payment

Prices on website are stated in Swedish Krona. We retain the right to make typing and spelling mistakes and should the price of a submitted order change in any way, you will always be notified and fully entitled to change or cancel your order.

We accept payments via PayPal as the only method of payment at this point in time.

Please notice that Swedish VAT (25%) is included in all prices at the Northern Heart web shop as this business is located in Sweden and hence obey by Swedish rules and laws. In the shopping cart you can see the total cost including product, shipping, fees and method of payment, but excluding custom fees and taxes applicable in your country when buying from the Northern Heart webshop. Northern Heart/All things Green do not take responsibility for any added fees or taxes as custom fees and duties are customer's responsibility. Before placing an order, check what applies for your country. Northern Heart reserves the right to correct any inaccuracies on the website and/or concerning already sold items.

 

Returns

Return within 14 days. Buyer is responsible for the safe return as well as the shipping cost of the returns. Before returning, contact hello@northernheart.se for further instructions and we will be assisting you in your return. Read more about returns under “shipping & returns”.

 

Items

The wooden cups are hand made with ancient traditions, using carefully selected “björkvril” - a rare birch burl, which makes the wooden cups strong and durable as well as giving them their beautiful and individual look. This is sustainability at it’s best! The cups get their beautiful patina from the ice cold northern climate with long winters and cool summers, the golden light of the midnight sun and the dancing Northern Lights - 'Aurora borealis’. A hand crafted Kåsa is as far away from mass production as one can get, this is a treasured item that, with the proper care, can last a lifetime! If you have any questions about an item, send me an e-mail at hello@northernheart.se and I will happily provide more information and pictures if possible.